Terms & Conditions

Liquor licence no. 36137180

Use of this website signifies your agreement with our Terms and Conditions and Privacy and Security Policy. Delivery and Handling charges apply to all products sold unless otherwise specified. Delivery to Australia only.

1.Terms and conditions of using and purchasing via whiskylovers.com

  • This Agreement is a contract between the customer (You) and whiskylovers.com ABN 58321970791 (Us). All orders are processed by whiskylovers.com and distributed by an authorized representative.
  • Purchases of alcohol products made through whiskylovers.com are made under:

Liquor Licence No: Victoria 36137180

  • By visiting and using whiskylovers.com you accept and agree to be bound by the following Website Terms and Conditions of Use (Website Terms). If you do not accept these Website Terms, please do not use the Website.
  • Purchasing via whiskylovers.com:
    • It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.
    • If you purchase products via whiskylovers.com you warrant to us that:
      • you are over the age of 18 years; and
      • any person that you are obtaining the products for, or supply the products to, is over the age of 18 years.
    • If a product you wish to order is not in stock and is still being advertised on the Website, you will be unable to place it into the Shopping Cart and will not be able to order. Out of stock items will not be placed on back order. We will endeavor to replace out of stock items with new products. Please contact us directly if you wish to place an order for out of stock items at sales@whiskylovers.com
    • All items advertised on the Website are available only while stocks last unless otherwise advertised.
    • All prices are in Australian dollars and are inclusive of GST. The total of your order and your delivery fees are provided in the checkout. You agree to pay the price of the products specified on the Website or quoted to you by Customer Service over the phone or by email. You also agree to pay the delivery fee in respect of each order and all taxes, including goods and services tax. We reserve the right to vary prices on the Website without notice. The price payable for the product is the price applicable on the date the products are confirmed as ordered. We endeavour to ensure all prices displayed are correct but occasionally an error may occur. If we discover a pricing error we will notify you and you may elect to not purchase any Good/s where the price has been corrected.
    • Credit card payments and Paypal are accepted as payment for orders of products.  Cheques, money orders and cash are not accepted methods of payment.  Payment must be cleared before products are dispatched.

Whiskylovers.com reserve the right to refuse or reverse any transaction at our discretion where we reasonably suspect that unlawful activity has been, is being or may be engaged in.

  • We guarantee every product you buy. If you are unhappy with a purchase you must notify us within two weeks of receiving it.  The product must be returned in their original condition with the original packing slip and securely packed. Delivery costs will only be refunded if the product shipped is a result of our error.  Nothing in our returns policy affects your consumer right to remedies for faulty goods under the Australian Consumer Law.
  • There must be someone available to sign for delivery. If there is no one at the Delivery Address or no one over the age of 18 to receive the order when the order is delivered you will be required to rearrange delivery. Any additional delivery charges are at your cost.
  1. Selling via whiskylovers.com
  • If you sell goods via whiskylovers.com you warrant to us that you are over the age of 18 years.
  • An agreed price of sale by Us and You will be invoiced. We agree to pay the specified price within 14 days as agreed once the Sale of goods is completed. Payment will be made to your nominated bank account.
  • Whiskylovers.com must hold goods for sale and will dispatch said goods through our authorized representative upon sale. Delivery to whiskylovers.com is at owners cost. In the event that goods do not sell return of goods is at owners cost.
  • We will receive a commission for Sale of goods as well as paying GST. All prices are in Australian dollars and are inclusive of GST.
  • Please contact us directly if you wish to sell goods on whiskylovers.com at sales@whiskylovers.com

Whiskylovers.com reserve the right to refuse or reverse any transaction at our discretion where we reasonably suspect that unlawful activity has been, is being or may be engaged in.

  • Title in the goods passes to you upon cleared payment in full by You to Us of the goods.

We may change these Website Terms at any time without notice.

Please review these Website Terms regularly to ensure you are aware of any changes made.

  1. Content and Intellectual Property
  • The content, layout, design, concept and organisation of the Website (Content) which is or may be the subject of patent, copyright, trade mark, design, confidentiality or other intellectual property rights (Intellectual Property) belongs or is licensed to Us.
  • Subject to your compliance with these Website Terms, We grant you a temporary, non-exclusive licence to download, print or otherwise reproduce in unaltered form a single copy of any Content (save for any material for which express notice is given to the contrary) solely for your personal, non-commercial use, or for non-commercial information purposes only within your organisation.
  • Certain material provided or available on or through the Website may be stated to be subject to special or additional rules or conditions, which will form part of these Website Terms.
  • By visiting and using the Website you acknowledge and agree that:
    • We own all right, title and interest in, or are otherwise licensed to use the Intellectual Property in the Content;

You will not do anything to hinder, impede, invalidate or challenge Our ownership, entitlement to use, or registration of any part of the Intellectual Property in the Content; or which might diminish the value of the Intellectual Property in the Content; and any use, downloading, copying, adaption, modification, communication, distribution or reproduction of the Website, the Content or the Intellectual Property in the Content other than as expressly permitted by these Website Terms or by law is strictly prohibited, unless you have obtained Our prior written consent (which We can withhold in Our absolute discretion).

  • Where Our Intellectual Property contains any of Our registered or unregistered trademarks, you must not use any of those trademarks:
  • in or as the whole or part of your own trademarks;
  • in connection with activities, products or services which are not Ours;
  • in a manner which may be confusing, misleading or deceptive; or
  • in a manner that disparages Us or Our products or services (including the Website).
  • You agree to use the Website and its Content for lawful purposes only.
  1. Content
  • We derive Our information from sources, which we believe to be accurate and up to date at the time of publication. All information provided on the Website is provided in good faith. However, aside from our obligations under the Australian Consumer Law, We do not make any representation or warranty that the information provided is timely, reliable, accurate or complete; and will not be liable for any claim or loss resulting from any action taken, or reliance made by you on any information, material or advice provided on the Website, or for any incorrect information provided on the Website.
  • We reserve the right to change, update or terminate the Website and Content or any part of them at any time in Our absolute discretion, without notice or liability to you.
  • Any change or modification to the Website or these Website Terms is effective immediately upon them being posted on the Website. If any such change or modification is unacceptable to you, do not use the Website. If following any such change or modification you continue to use the Website or Content, you will be deemed to have accepted those changes or modifications.
  1. Disclaimer
  • All information, advice or other data on the Website is provided as general information only and should not be relied upon.
  • Subject to our obligations under the Australian Consumer Law, We make no representation and give no warranty or undertaking (express or implied) as to the timeliness, accuracy, completeness, effectiveness or reliability of the Website or its Content for any particular purpose.
  • Subject to our obligations under the Australian Consumer Law, We will not be responsible or liable for any loss, damage, injury or other claim or outcome arising from your reliance upon the Website, or the Website’s inability to meet your needs.
  • We have no control over and are not responsible for the content of any third-party websites linked to or framed within the Website, or any third-party advertisements and We expressly disclaim (and do not endorse or verify) the accuracy or reliability of the content on any such third-party websites. Those links are provided for your convenience only and may not remain current or be maintained. Website links on this Website should not be construed as an endorsement, approval or recommendation by Us of the linked website or its content. We are not responsible for the content or privacy practices associated with linked websites. When viewing a third party website, you should read the terms, conditions and privacy statements detailed on that website. Your use of or reliance upon such third-party websites is at your own risk.
  • We are based in Melbourne, Australia. You must ensure that your access to the Website is not illegal or prohibited by laws, which apply to you.
  • Your use of and any reliance you place upon the Website and its Content are entirely at your own risk. When using the Website, information will be transmitted over a medium, which, in many cases, is beyond Our jurisdiction and control and that of Our suppliers. Information and files available from the Website cannot be guaranteed to be secure, free from computer viruses or other faults or defects and you should scan and check such data accordingly. We do not warrant and cannot ensure the security of any information you may transmit to Us.
  • We will not be responsible for any delay, failure, interruption, or corruption of any data or other information transmitted in connection with your use of the Website, which is beyond Our control. For the avoidance of doubt, We do not accept responsibility for any interference or damage to your computer system which may arise in connection with your use of the Website or any linked website.
  1. Liability
  • To the fullest extent permitted by law and without limiting any rights available under the Australian Consumer Law:
    • All conditions and warranties concerning the Website and the Content (whether as to quality, outcome, fitness, care, skill or otherwise) expressed or implied by statute, common law, equity, trade, custom or usage or otherwise are expressly excluded;
    • In no event will We (or Our officers, employees, agents, contractors, licensors, suppliers, or any other third parties mentioned on the Website) be liable for any loss, costs or damages (including, without limitation, economic or consequential loss, lost profits or special damages) resulting from your use of or inability to use the Website or the Content;
    • We are not liable to you or to any third party for any personal injury, including death, caused by access to, use or misuse of the Website, the Content or the Services;
    • Any claims arising in connection with your use of the Website, the Content or the Services must be brought within one (1) year of the date of the event giving rise to such action occurred; and
    • Remedies under these Website Terms are exclusive and are limited to those expressly provided for in these Website Terms.
  1. General
  • Your rights and obligations under these Website Terms may not be transferred or assigned directly or indirectly without Our prior written consent. We may transfer or assign Our rights and obligations under these Website Terms.
  • To the extent that any part of these Website Terms are invalid, unenforceable, illegal, void or voidable for any reason, these Website Terms will be construed and be binding as if the invalid, unenforceable, illegal, void or voidable part had been read down or deleted to the extent necessary to overcome the difficulty.
  • Our rights and remedies under these Website Terms cannot be waived except in writing signed by Us. Our delay in exercising a right or remedy does not constitute a waiver of that right or remedy, nor does Our waiver (either wholly or in part) of a right operate as a subsequent waiver of the same right or of any of Our other rights.
  • We will not be responsible or liable for failure to perform any obligation under these Website Terms if such failure is caused by the occurrence of any matter beyond Our reasonable control including, without limitation, industrial disputes, internet and communications outages, fire, flood, war, explosion, accident or act of God.

These Website Terms are governed by and construed in accordance with the law of the State of Victoria and the Commonwealth of Australia, and each party must submit to the non-exclusive jurisdiction of the courts of that State and of the Commonwealth of Australia.


For any additional information concerning these Terms and Conditions please contact Us at info@whiskylovers.com